Delete your account and data

01How to request deletion

1. Email us at contact@fishfactory.dev with the subject "Data deletion request". Send it from the email address linked to your account if you can.
2. Tell us which app the request is for, and the email address or user ID of the account. Say whether you want the whole account deleted or only specific data.
3. We confirm and delete. We may ask one question to verify that the account is yours. Deletion is completed within 30 days, and we email you when it is done.

Apps that have accounts also offer deletion directly in the app, usually under Settings → Account → Delete account.

02What is deleted

• Your account and profile details (email address, display name, sign-in identifiers).
• Content and settings you created or saved in the app and that are stored on our servers.
• Analytics and diagnostics data that can be linked to your account.

Data stored only on your device is removed when you clear the app's data or uninstall the app.

03What may be kept

• Purchase and transaction records — kept for as long as tax, accounting and consumer-protection laws require.
• Records of your request — kept for up to 24 months to show that we handled it.
• Aggregated or anonymised statistics that can no longer be linked to you.
• Backups — overwritten on their normal rotation schedule, within 90 days.

04Questions

For more detail on how we handle personal data, see the Privacy Policy. For anything else, write to contact@fishfactory.dev.